This Privacy Policy covers Stellar Odyssey on mobile and Windows, first-party game accounts, the Stellar Odyssey website, and related support and event services operated by Warp Studios Pty Ltd.
Who we are
Warp Studios Pty Ltd operates Stellar Odyssey. For privacy questions or requests, contact support@warpstudios.com.au.
What information we collect
- Online account information: an assigned account identifier and pilot name, passkey public keys and credential identifiers, sign-in/session records, and an optional verified Steam account identifier and link. We do not receive your passkey private key, fingerprint, face scan, device unlock code, or Steam password.
- Shared Arena gameplay: profile level and XP, hull/weapon/global mastery, Pilot Tree choices, earned Cindrium and entitlements, scores, run outcomes and timestamps, selected hulls and builds, combat statistics, and detailed run history. This information supports the same pilot on linked mobile and Windows installations.
- Persistent Universe gameplay: pilot identity, location within the game, campaign and contract progress, hull and equipment, inventory and currencies, personal vaults, exchange listings and sale proceeds, organization membership and invitations, and social preferences. Online pilots can see your public pilot name and shared gameplay actions. Chat messages are delivered to their selected game channel or recipient.
- Technical and security information: network address and request information needed to deliver online services, operate short-lived rate limits, diagnose service failures, and investigate abuse. We do not request precise location, contacts, microphone, camera, or advertising identifiers for normal mobile play.
- Support and events: information you choose to send by email or provide for an optional tournament or event, including contact details and the contents of your request.
- In-game bug reports: the description you submit, an optional Discord username, your verified Steam ID and Steam name or Stellar Odyssey account identity, and the game build, platform, architecture and engine version. Recent game logs are attached only when you select Include logs. These logs can contain gameplay and network diagnostics; the reporting system removes recognized credentials and home-directory names. Bug reports and their attachments are private to authorized administrators and are used to investigate problems and follow up on your report.
Offline pilot progress, device settings, and cached online profile data are stored on your device. The mobile app stores a revocable sign-in credential in its private app storage. Offline pilot progress is not merged into an online account.
How we use information
We use this information to sign you in, link a verified Steam identity when you choose, save and synchronize online progression, provide multiplayer sessions, leaderboards and run history, protect account transactions, operate the service, and respond to support or event requests. The mobile game has no advertising or in-app purchases. We do not sell personal information or use game-account data for targeted advertising.
Public leaderboards: authenticated Arena runs can appear on public game and website leaderboards with the pilot name, hull, score or ranking, and run time. A mobile account can submit Solo scores without linking Steam. Unlinked mobile pilots use an assigned callsign until a moderator approves a requested custom name. We store name requests, their review status, timestamps and moderation reason to prevent offensive names, impersonation and disclosure of personal information. Unapproved requests are visible only to the account owner and authorized moderators, and are deleted with the account. We do not use your device's name as your public pilot name. Use a Steam display name that you are comfortable showing publicly before linking. A linked Steam pilot uses its existing Windows Arena progression; device-only XP and currency are not added to it.
Cookies and local storage
The account page uses secure session cookies and temporary browser storage for sign-in and device connection. These are used for authentication and request protection, not advertising. Passkeys are managed by your device or chosen passkey provider. Hosting providers may process ordinary connection and security logs. The mobile game does not include an advertising or behavioral analytics SDK.
Service providers and external platforms
Cloudflare delivers the website and secure account gateway. Amazon Web Services hosts the game services and database. The account and progression database is currently in the United States; multiplayer relays also operate in Australia. Information may be processed outside your country through these providers' infrastructure. Access is used to provide and protect the service.
If you choose to link Steam, Valve verifies your Steam sign-in and provides the Steam identifier used to locate your shared pilot. Apple, Google, Steam, your passkey provider, and linked services such as Discord operate under their own terms and privacy policies. App purchases are processed by the relevant store; we do not receive your payment card or bank details from the game.
Retention and security
We keep online account and progression records while the account is active, until you delete them. Sign-in challenges, device handoffs, session credentials, and rate-limit records expire according to their operational purpose. We use HTTPS and secure WebSockets for mobile online services, verify passkey signatures, store server session credentials as hashes, and limit access to account operations.
Community rules acceptance and blocked-pilot preferences are saved with your online pilot. The universe service temporarily keeps recent chat in memory so its recipients can report it. Submitted reports retain the server-observed author, reported message, any details you provide, and moderation decisions in a protected queue. Unreported chat is not archived by this reporting system. Limited moderation, security and ban records may remain after account deletion where necessary to investigate or prevent abuse. Support and event correspondence is kept only as needed to handle the request and meet operational or legal obligations. No internet service can guarantee absolute security.
Your choices and account deletion
In the mobile game, open Profile → Account → Delete account and cloud pilot, or visit Delete your Stellar Odyssey account. Sign in with your passkey and confirm the deletion. Account deletion removes your passkeys, device sessions, Steam link, and online Arena and Persistent Universe pilots, including scores, run history, progression, Cindrium, campaign state, cargo, equipment, personal vaults, exchange listings and uncollected sale proceeds. Active universe sessions are revoked.
Your organization memberships and invitations are removed. If you founded an organization, its oldest remaining officer (otherwise member) succeeds you; the other members and shared vault remain. Organizations with no remaining members are removed.
If Steam is linked, this also deletes the shared online pilots used on Windows. Close Stellar Odyssey on your other devices before confirming. Your Valve Steam account and store purchases are not deleted. Separate offline saves remain on your devices; removing the app's local data removes those saves. Security records described above are separate from progression.
You may also request access to or correction of information we hold by contacting support@warpstudios.com.au. We may need to verify account ownership before acting. Account deletion does not require a support email when you can sign in. Keep a synced passkey or add a second passkey to avoid losing access.
Changes to this policy
We may update this Privacy Policy as the game and services evolve. Updates will be posted on this page with a revised effective date.